SharePoint

The SharePoint Migration Report Says 100% — So Why Are Users Still Complaining?

Content type Blog Post

Author Himanshi Shah

Publication Date 3 Nov, 2026

Reading Time 4 minutes

Contents

Introduction
1️⃣ Does the URL still make sense?
2️⃣ Did permissions migrate correctly — or just technically?
3️⃣ What happened to workflows?
4️⃣ Is search actually working?
5️⃣ What happened to sharing links?
6️⃣ Are Teams and SharePoint still connected correctly?
7️⃣ Can the business actually work on Day 1?
Here's the migration metric I like more than “100% migrated”:
About the author

Introduction
1️⃣ Does the URL still make sense?
2️⃣ Did permissions migrate correctly — or just technically?
3️⃣ What happened to workflows?
4️⃣ Is search actually working?
5️⃣ What happened to sharing links?
6️⃣ Are Teams and SharePoint still connected correctly?
7️⃣ Can the business actually work on Day 1?
Here's the migration metric I like more than “100% migrated”:
About the author

Introduction

“100% of files migrated successfully.”

Sounds like a successful SharePoint migration, right?

Not necessarily.

I’ve seen migrations where the migration tool reports green across the board, but users still face problems after moving from SharePoint 2013/2016/2019 or another legacy environment to SharePoint Online.

Because there is a big difference between:

“The file arrived.”

and

“The business process still works.”

That difference is where many migration projects get interesting.

Here are 7 things I check beyond the migration report 👇

1️⃣ Does the URL still make sense?

Users don’t think in terms of site IDs and migration jobs.

They think:

“I used to click this link and get my document.”

Old bookmarks, intranet links, Teams tabs, emails and internal documentation can still point to legacy URLs.

A technically successful migration can still create a user experience failure.

2️⃣ Did permissions migrate correctly — or just technically?

A migration tool can report that permissions were migrated.

But I still want to know:

Who can access what?

Especially when the old environment contains:

• Unique permissions • Direct user access • Nested groups • Disabled users • External users • Broken inheritance

The question isn’t only whether permissions were copied.

It’s whether the resulting access model is still correct.

3️⃣ What happened to workflows?

This is a major one.

A document library may migrate perfectly while the business process behind it doesn’t.

For example:

Upload document → approval → notification → metadata update → Teams message

If that process depended on a legacy SharePoint workflow, moving the library doesn’t move the process.

The data migrated.

The business process didn’t.

4️⃣ Is search actually working?

This is one of the easiest things to overlook.

Users don’t care that:

“2 million documents were migrated successfully.”

They care whether they can find:

the one document they need.

After migration, I look at:

• Search indexing • Managed properties • Refiners • Metadata • Content types • Search verticals • Result relevance • Microsoft Search configuration

A migration that destroys discoverability creates a very expensive “Where did my document go?” support desk.

6️⃣ Are Teams and SharePoint still connected correctly?

Modern Microsoft 365 environments are interconnected.

SharePoint isn’t operating alone.

Teams files → SharePoint Teams permissions → Microsoft 365 Groups OneDrive → SharePoint platform Power Automate → SharePoint Power Apps → SharePoint/Dataverse Power BI → SharePoint data

So after migration, I don’t just validate SharePoint.

I validate the Microsoft 365 ecosystem around it.