EPPC 2026
Conference Sessions
Why Many Enterprise Agents Struggle; and the Dataverse + WorkIQ + Agent 365 Answer
SPEAKERS
Robert Bruckner
Microsoft
James Oleinik
Microsoft
ABOUT THE SESSION
Industry research shows that autonomous agents fail at alarming rates when dropped into real enterprise environments – not because the models are bad, but because they lack business context, organizational awareness, and governance guardrails. This session starts by unpacking those failure modes, then shows exactly how Microsoft’s converged stack addresses each one.
You’ll see how Dataverse’s business semantic layer gives agents the context to act with precision – not just respond with text – and how Work IQ’s organizational signals, surfaced through MCP Servers, give Copilot Studio agents the understanding to complete real workflows across your entire enterprise data estate, connecting systems of record without moving data. Add Agent 365 to enforce policy, sensitivity, and trust boundaries, and you move from AI that answers to AI that works. Leave with a practical readiness path for Power Platform professionals and concrete deployment patterns for grounding agents in Dataverse.
MEET THE SPEAKERS
Robert Bruckner
Microsoft
James Oleinik
Microsoft