Sessions Hero

EPPC 2026
Conference Sessions

Copilot and agentic platforms Info

Why Many Enterprise Agents Struggle; and the Dataverse + WorkIQ + Agent 365 Answer

Developer / IT Pro / Maker Info
Level 200 Info

SPEAKERS

Robert Bruckner


Microsoft

James Oleinik


Microsoft

ABOUT THE SESSION

Industry research shows that autonomous agents fail at alarming rates when dropped into real enterprise environments – not because the models are bad, but because they lack business context, organizational awareness, and governance guardrails. This session starts by unpacking those failure modes, then shows exactly how Microsoft’s converged stack addresses each one.

You’ll see how Dataverse’s business semantic layer gives agents the context to act with precision – not just respond with text – and how Work IQ’s organizational signals, surfaced through MCP Servers, give Copilot Studio agents the understanding to complete real workflows across your entire enterprise data estate, connecting systems of record without moving data. Add Agent 365 to enforce policy, sensitivity, and trust boundaries, and you move from AI that answers to AI that works. Leave with a practical readiness path for Power Platform professionals and concrete deployment patterns for grounding agents in Dataverse.

MEET THE SPEAKERS

Robert Bruckner

Robert Bruckner

Microsoft

James Oleinik

James Oleinik

Microsoft