Harnessing Connectors to Power Intelligent Agents in Microsoft 365 | ESPC26

This session provides a comprehensive overview of Microsoft 365 connectors, focusing on their business value, extensibility, and technical deployment. Create an agent to retrieve information indexed via the connectors. Attendees will learn how connectors enhance Copilot’s ability to surface enterprise knowledge, how to configure and govern them via the Microsoft 365 admin center, and how to integrate them into Copilot Studio agents. The session will include real-world deployment scenarios, best practices for schema customization, staged rollouts, and analytics monitoring.

Assumed Knowledge:

Attendees should have a foundational understanding of Microsoft 365 administration and enterprise content management. Prior experience with the Microsoft 365 admin centre, IT admin responsibilities, security and permissions concepts, and Microsoft Graph-based connectivity will be helpful.

Practical Takeaways:

– Evaluate connector scenarios and business outcomes including WorkIQ – Configure and govern connectors in Microsoft 365 – Integrate connector content into Copilot Studio agents – Apply Microsoft Graph connector concepts in enterprise deployments – Implement rollout, monitoring, and optimisation best practices – Maximise the value of enterprise knowledge within Microsoft 365 Copilot

Out of Session Scope:

Development of custom agents