EPPC 2026
Conference Sessions
From RPA to Agents: Modern automation patterns with Copilot Studio, Agent Flows, CUA and PAD
SPEAKERS
Elaiza Benitez
Microsoft
Petros Feleskouras
Microsoft
ABOUT THE SESSION
In this session, we reframe automation through agent design patterns in Copilot Studio: using agent flows for API‑first steps and Computer Use (CUA) when you need resilient desktop UI automation, and orchestrating Power Automate Desktop (PAD) where it makes sense. We’ll walk through practical patterns – layered orchestration, guardrails and approvals so you can evolve automations into adaptable agent workflows. You’ll leave with a blueprint on how to structure multi‑agent handoffs to CUA, and how to instrument your agents for quality, analytics, and safe operation. You’ll get actionable patterns you can apply to your existing workflows instantly.
MEET THE SPEAKERS
Elaiza Benitez
Microsoft
Petros Feleskouras
Microsoft