Sessions Hero

EPPC 2026
Conference Sessions

Copilot and agentic platforms Info

From RPA to Agents: Modern automation patterns with Copilot Studio, Agent Flows, CUA and PAD

Maker Info
Level 200 Info

SPEAKERS

Elaiza Benitez


Microsoft

Petros Feleskouras


Microsoft

ABOUT THE SESSION

In this session, we reframe automation through agent design patterns in Copilot Studio: using agent flows for API‑first steps and Computer Use (CUA) when you need resilient desktop UI automation, and orchestrating Power Automate Desktop (PAD) where it makes sense. We’ll walk through practical patterns – layered orchestration, guardrails and approvals so you can evolve automations into adaptable agent workflows. You’ll leave with a blueprint on how to structure multi‑agent handoffs to CUA, and how to instrument your agents for quality, analytics, and safe operation. You’ll get actionable patterns you can apply to your existing workflows instantly.

MEET THE SPEAKERS

Elaiza Benitez

Elaiza Benitez

Microsoft

Petros Feleskouras

Petros Feleskouras

Microsoft