CG Balaji is a dynamic CIO with 27+ years of experience leading enterprise technology transformation, product engineering, omnichannel retail modernization, AI-enabled platforms, and scalable cloud ecosystems in healthcare retail. Strong expertise in Microsoft Fabric, Azure Cloud, enterprise product development, omnichannel commerce, real-time analytics, ERP & WMS modernization, POS transformation, and intelligent supply chain platforms. Driving digital innovation across one of India’s largest healthcare retail

ecosystems with focus on AI, data platforms, customer experience, operational agility, and scalable enterprise architecture